REFUND. If you wish to have a refund you will have to notify us about it first through email@example.com within 48 hours of having received the product, detailing the problem and attaching pictures of the product. The shipping cost must be paid by the client.
CANCELLATION. Any purchase completed, it will have 12 hours to cancel the purchase. After this period, the purchase will not be cancelled.
PURCHACING. The purchase will be confirmed withing 48 hours of payment. If the product received is not the one purchased, send an email to firstname.lastname@example.org detailing the situation, attaching a picture of the product along with the email of confirmation and the purchase number
SHIPPING. The products will be shipped a day after the purchased is confirmed. Once left in charge of the post office, you will be notified through an email with the tracking number for your package.
The information required must be exact. Only write the requested information. A contact number and address will be considered mandatory information.
RESPONSABILITY. Requirement. Every product that has been opened/unwrapped or damaged after opening the package, will not be accepted. In case of being delivered to us in such conditions the refund will not be made. In case the product is presented in good conditions the money will be refunded through the most convenient way.
Without prejudice that a Claim does not meet the requirements, Kirin Dinastia S.A. reserves the right to analyze, reject or deny coverage to any Claim, whitout the company being obligate to comumunicate or expose the reasons behind their decisión and whitout it creating some kind of right to compesation or indemnification in favour of the client.
METHOD OF PAYMENT. Options. As a form of payment we will accept credit and debit card (VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS) paypal or Mercado Pago.
PRIVACY AND SECURITY POLICIES.
All the personal information, will be used with the purpose of notifying about new products in stock, sending order confirmations, the state of your delivery and other motives related to the purchase.
In turn the information used during the payment will be protected by our profesional security programs.
Any person that does not accept these general terms and conditions, which are mandatory and binding, will have to refrain themselves from using the website and/or Services.
Please, use our shop online with responsability.